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Getting Customer Reviews is a Priority

Your business now has a simple yet powerful system to gather customer feedback, measure your performance and encourage online reviews.
The On-Target REVIEWS system is an automated platform that starts with just your customer’s email address and the rest is done automatically for you.

Both Google and your customers want to see unbiased reviews from many different sources across the web, and now you can pro-actively stimulate positive reviews while managing any negative issues that reveal themselves.

When You’re Ready…

Growing Popularity for Online Reviews

68%

of Consumers Go To SOCIAL SITES to Read Product Reviews

72%

of Consumers TRUST ONLINE REVIEWS as much as Personal Recommendations

90%

of Consumers Say Positive Reviews INFLUENCE Their Buying Decisions

How The Automated System Works

#1 – Enter Your Customer’s Name & Email

We provide the platform to start engaging and listening to your customers.  Simply enter a customer’s Name & Email and the system starts the feedback process automatically with a customized email inviting them to leave their opinion.

  • Add Customer Email

    Add a single email or upload your customer list to start getting feedback.

  • Customize Landing Pages & Kiosk Screen

    We offer web pages and iPad kiosk modes to start the feedback process if you lack customers emails.

  • Automation

    Our API can integrate with your CRM or database for full automation.

#2 – Your Customers Give Feedback

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.

Customers that rate you highly (you set the rating criteria) will then be asked to consider reviewing your business on one of the important review sites such as Google, Yelp, Facebook (you select review sites).  To protect your reputation, poor customer reviews are captured privately so you can follow-up with the customer to resolve their issue.

  • One Click Scoring

    Your client receives an email that invites them to rank your business with a click of a button.

  • Name & Email is Automatically Captured

    Your client’s Name and Email is associated with the review to simplifies future communication concerning the review.

  • CUSTOMER SENTIMENT Routing

    We send your happy customers to write an online review and alert you of any unhappy customers for further follow-up.

#3 – Positive Reviews Appear on Your Site

We’ll create a page on your website to display your customer testimonials.

Our system allows you to manually review and authorize every customer review or we can have the system automatically post reviews based on minimum-criteria we establish.

  • Display Positive Testimonials

    Easily display powerful testimonials that can be manually or automatically approved for your website.

  • Average Star Ranking Calculated

    Just like other reviews sites, your testimonies page will compute and display your average score; helping your visitors to quickly become confident in your business.

  • Fresh Content Thats Stand Out

    Google loves growing sites and we’ve made adding fresh content to your website easy.  To increase the benefit, your reviews are market up with SEO friendly schema making them even easy to identify and index.

#4 – System Encourage Online Reviews

Customers that rate you at or above your selected “positive rating” will be then asked to rate you on one of the 3rd party review sites you have selected.

This step offers direct links to your Google-My-Business Local page, Yelp profile, Facebook page and dozens of other business profile pages and review sites so they can easily review your business. This generates a steady and consistent stream of online customer reviews that are so important for your online reputation.

  • Positive Reviews Encouraged

    Our customer segmentation sends only happy customers to your selected review sites to leave a positive review.

  • Over 40 Review Sites

    We have integrated with over 40 review sites like Google, Yelp, Facebook, Trip Advisor and industry review sites.

  • Improve Your Reviews & Visibility

    Long-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility.

#5 – Progress Is Measured & Reported

With On-Target REVIEWS you truly have one platform to manage your online review reputation.  Your business benefits from reviews on your website, social hubs and local directories.  All of this activity is monitored and reported to our easy to manage dashboard which can support one or dozens of locations.

Stop guessing and hoping for satisfied customers.  Start gathering vital feedback so you can be sure to meet your customer’s needs while at the same time managing a positive reputation online.

  • Customer Reporting

    Our reports offer easy views into your Net Promoter Score, customer feedback, online reviews and more.

  • Online Review Monitoring

    We monitor online review sites and alert you to new reviews posted on your business so you can respond.

  • Tiered Reporting

    Report on one, dozens, hundreds or thousands of locations with our flexible labels and filtering for valuable data.

Pricing

Account Setup

$295

Monthly

$59

$49 

*Discount good for
next 30 Days

Ready to get started?